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< Online Security
Know your scams
Phishing
Phishing is an e-mail scam cons are using to attack consumers through e-mail. Fraudsters send you an e-mail that looks like it's from an official source like a financial institution, credit card company or government agency. Cons will typically use logos of these organizations in their e-mails to make them look legitimate, but they're not.
Here is an example of a phishing e-mail:
Dear Member,
At Mazuma Credit Union, we are committed to protecting your financial interests with secure technology and educate you with “best practices” for staying secure on the Internet. As a Mazuma Credit Union Online Teller member, we want to alert you to the increasing use of "phishing" used to acquire sensitive personal and financial information.
"Phishing" attacks use email or malicious web sites to solicit personal, often financial, information. Attackers may send email seemingly from a reputable credit card company or financial institution that requests account information, often suggesting that there is a problem. When users respond with the requested information, attackers can use it to gain access to the accounts.
To enhance the security when accessing your on-line accounts, Mazuma Credit Union has implemented an additional layer to our on-line security system. You may be requested to answer security questions in order to complete your log in to the Online Teller system.
Click here to log in to the Online Teller system.
Sincerely,
Mazuma Credit Union.
What you can do?
If you believe you may have already provided a "phisher" with information about your Mazuma account, contact Mazuma Credit Union immediately using secure e-mail on the Contact page or by phone at 816-361-4194, toll-free 888-361-4194.
Additional resources to consider contacting are listed below.
CREDIT REPORTING AGENCIES
TransUnion at 1-800-680-7289
Equifax at 1-800-525-6285
Experian, 1-888-397-3742
FEDERAL TRADE COMMISSION
1-877-382-4357 or www.ftc.gov.
Pharming
With pharming, you may type the correct Web site address (URL) into your Web browser, but spyware or a virus on your computer, redirects you to a fake site that looks similar to the site you’re trying to reach.
What you can do
- Look for changes to login screens.
- Be wary of requests on the Web site that are out of the ordinary.
- Make sure the address bar is showing the correct address. Read carefully; often times the address is off by one or two letters.
- Install anti-spyware and anti-virus software on your computer.
Trojans
Often referred to as Remote-Access Trojans or RATs, these are viruses and attack your computer. The effects can range anywhere to slowing your computer down to destroying your files and shutting down your computer.
What can you do?
If you are at work and have access to an IT department, contact them immediately. If you are on your home computer or a laptop, disconnect your computer from the Internet. Perform a scan of your entire system using anti-virus software. If the software can't locate and remove the infection, you may need to reinstall your operating system (Microsoft, Apple Computer).
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